Course curriculum

    1. Welcome to the Mediation Certificate Program

    1. Understanding Conflict

    2. DYNAD Results

    3. Negotiation and Conflict Style Analysis

    4. Understanding Negotiation Quiz

    1. The Negotiation Underlying Mediation

    2. Negotiation Approaches and Terminology

    3. Interest Based Negotiation

    4. Interest Based Negotiation Quiz

    1. Understanding Mediation and The Stages of Mediation

    2. Stages of Mediation Quiz

    3. Skills of Mediator

    4. Assignment - Thinking about your skills

    5. Models of Mediation

    1. Mediation Intake Process

    2. Mediator Opening

    3. Assignment - Your Opening

    4. Identifying Issues and Setting the Agenda

    5. Assignment Identifying the Issues and Setting the Agenda

    6. Mediator Style

    7. Assignment Mediator Style Observations

    1. Termination Tempest Mediation

    2. Assignment: Reflection on Mediation Video

About this course

  • Free
  • 41 lessons
  • 0 hours of video content